Technology that works for you.
🇰🇪 Kenya · Nationwide Delivery · Genuine Products · Need help?
Technology that works for you.
🇰🇪 Kenya · Nationwide Delivery · Genuine Products · Need help?
Shop with confidence.
Our returns and refunds policy explains what happens when you need to return or exchange a product.
At Candid Tech, we want you to shop with confidence. If you need to return a product, please review the requirements and process below.
Returns are accepted within 7 days of delivery.
To be eligible for a return, the item must:
The following items cannot normally be returned:
Returned items will be inspected before a refund is approved.
Approved refunds are:
Exchanges are available only for defective or damaged items.
Please contact us before sending an item back so that we can guide you through the exchange process.
The customer is responsible for return shipping costs unless the return is required because of an error on our part.
If you need to arrange a return, exchange or refund, please contact Candid Tech Solutions before sending the item back.
