Privacy Policy

Depending on how you interact with our website, we may collect information including:

• Name
• Phone number
• Email address
• Billing address
• Delivery address
• Order and transaction information
• Payment information processed through secure third-party payment providers
• Cookies and website analytics information
• Information you provide when contacting us or requesting assistance

We aim to collect information that is relevant and necessary for the purposes for which it is used.

We may use your information to:

• Process and fulfil orders.
• Arrange delivery.
• Communicate with you about your order.
• Respond to enquiries and customer-support requests.
• Process payments through applicable payment providers.
• Improve our website, products and customer experience.
• Maintain website security and prevent fraudulent or unauthorized activity.
• Meet applicable legal or regulatory obligations.

Payments may be processed through secure third-party payment providers.

Where payment information is handled directly by a payment provider, that provider's own privacy and security practices may also apply.

Our website may use cookies and analytics technologies to help us understand how visitors use the website, remember preferences and improve website performance.

You may be able to control or disable certain cookies through your browser settings. Some website functions may be affected if certain cookies are disabled.

We do not sell or rent your personal information.

We may share relevant information with service providers where necessary to provide our services, including:

• Payment processors
• Delivery and courier partners
• Website and hosting service providers
• Analytics and technology providers

Where third parties process personal information on our behalf, we expect appropriate safeguards to be applied.

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required or permitted by applicable law.

The appropriate retention period may depend on the type of information and the purpose for which it is being retained.

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Be informed about how your information is being used.
• Request access to personal information we hold about you.
• Request correction of inaccurate or misleading information.
• Object to certain processing of your information.
• Request deletion of information where applicable.

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable requirements.

The latest version will be published on this page together with the relevant update date.