At Candid Tech, we want you to shop with confidence.

Returns:

– Returns accepted within 7 days of delivery

– Items must be unused, in original packaging, and resalable

– Proof of purchase required

Non‑Returnable Items:

– Software, licenses, or downloadable items

– Items damaged due to misuse

– Clearance or discounted items (unless defective)

Refunds:

– Processed within 5–7 business days after inspection

– Refunds issued via original payment method

– Shipping fees are non‑refundable unless item is defective

Exchanges:

– Only for defective or damaged items

Return Shipping:

– Customer pays return shipping unless error was ours

Contact:

Email: info@candid-tech.co.ke

Phone: +254 769691101